Paradise Market

WORST Russian Store and Customer service EVER!!! I used to go here all the time until an incident recently. I bought 2 lbs. of salami that we always buy there, as it’s our family’s favorite and spend $20 on it. When I got home and opened the salami, the outside looked BROWN and the inside was red (the whole salami should be red and not brown on the outside). I took a bite and spit it right out, as it had a strange taste and didn’t taste like it usually does. The salami was definitely expired and has gone bad! I called the store and explained the situation and the lady told me to come by the next day and they can replace it for me. I stopped by the following day and bright the salami to show her. She looked at it and told me that she called the owner about the situation and he said there’s absolutely no way that they will replace the salami and will not refund my money at all. She suggested she call the owner on the phone and I can speak with him. She got him on the line and I explained everything to him, to which he interrupted me and basically said I was whining about the product and he’s not going to do anything about it and that I can just leave the store and started yelling at me. I told him that it’s better if he were to replace the salami or refund my money instead of our whole family eating it, getting food poisoning and then us suing him and the store. To which he replied, “Sue me!” I hung up the phone and walked away. I will NEVER step in to that store ever again!!!! The owner doesn’t know what Customer Service is and that he runs a business in America, NOT in Russia!!!! Worst place EVER! Don’t go there!!! Be careful and watch what you eat, otherwise you could get food poisoning from expired items there, especially deli meat. Be VERY CAREFUL!